New platform ticket vending machines at Chennai Central

At the best of times, Chennai Central is a beehive of activity, to some a functional anarchy of teeming thousands who throng a stately building that is familiar to generations. It takes little imagination to realise that the major part of the passenger handling areas of this premier railway terminal were created during colonial rule (just as the British put in more rail tracks to expand their own interests than free India's leaders have been able to, to pursue theirs).

Two new things strike you at Chennai Central.

There are a couple of sleek-looking platform ticket vending machines of foreign manufacture on the portico in the entrance. Neither is functional as yet, and I doubt if they will be around for long. It is of course, debatable whether you need German-built machines when you have many people who can find gainful employment (remember that machines need to be refilled with tickets and change, which requires people, though fewer than to operate separate counters).

Then there is a bright green kiosk on the bus bay outside Chennai Central now. This belongs to that somnolent bureaucracy, the Metropolitan Transport Corporation that runs the city bus service. The objective is to dispense daily, weekly and monthly season tickets. On a weekday afternoon, I came across this kiosk, nicely and cosily shut. I learn that the passes and tickets are only available in the first fortnight of the month. It is a pity that MTC cannot use modern technology and a matching attitude for its operations: Its buses are ramshackle and dangerously old, dirty, unwashed and polluting. Its crews are surly, rude, abusive and unabashedly homophobic. Its bureaucracy is faceless, arrogant even in its obscurity and closed to reform. Above all, it is unredeemingly corrupt.